Returns & Refunds

At ForeverArtPrints, each item is custom-made with care. Please review our Refund & Return Policy carefully before placing an order.

Production begins only after proof approval. Delayed approval may extend delivery timelines.

Eligibility: We offer refunds or replacements only for items that arrive damaged or defective.

Timeframe: You must contact us within 30 days of receiving your order.

Resolution: Once your claim is reviewed and approved, we will offer either a replacement or refund at our discretion.

Custom Nature: All products are custom-made and artistically interpreted from customer-submitted photos.

Not Considered Defects: Variations in style, color, or composition are not considered defects.

Customer Responsibility: Customers must provide high-resolution, properly cropped images.

Photo Quality: We are not responsible for printing issues caused by low-quality or blurry photo submissions.

Approval Policy: Refunds or replacements are not provided for dissatisfaction after proof approval.

Due to the custom nature of our products, we do not accept returns or refunds for:

• Change of mind or personal preference
• Photo quality, image selection, or artistic style
• Sale or discounted items
• Gift cards

If a return is approved due to damage, we will provide return shipping label and instructions.

Please do not send items back without contacting us first, as unauthorized returns may not be accepted.

Payment Method: Approved refunds are issued to the original payment method used at checkout.

Processing Time: Please allow 5–10 business days for the refund to appear depending on your payment provider.

Processing times are controlled by banks and payment processors and are outside of our control.

We do not offer exchanges except in cases where an item arrives damaged or defective.

Refunds are not provided for orders marked as delivered by the carrier.

Refunds are also not provided for issues caused by incorrect or incomplete shipping addresses entered at checkout.

Please refer to our Shipping Policy for additional details.

If you have not received a refund after approval, please first check with your bank or credit card provider.

If the issue persists, contact us and we will assist where possible.

By placing an order, you agree to this Refund & Return Policy.

Initiating a chargeback or payment dispute without first contacting us may result in denial of future service.

Any disputes may be contested using this policy and supporting documentation.

This Refund & Return Policy operates alongside our Terms of Service and Shipping Policy.

In the event of a conflict, our Terms of Service shall govern.

For refund requests or questions, please contact us at:

hello@foreverartprints.com