FAQs

How does the process work?

Upload your photo, receive a proof by email, request revisions if needed, then approve before final delivery.

How long does it take to receive my artwork?

Proof within 2 business days (or 24 hours with Rush).

After approval:
• Digital: 1–3 business days
• Print: 5–7 business days

Will I see a proof before it’s finalized?

Yes. Nothing is finalized or shipped without your approval.

Can I request revisions?

Yes. Revisions are included with every order.

What kind of photo works best?

Clear, well-lit photos with visible faces work best. Avoid heavy filters or blurry images.

Can I include more than one pet or person?

Yes. Multiple pets or people can be included in one portrait.

Can you change the background?

Yes. Background changes can be requested during the proof stage.

Do you offer rush orders?

Yes. Rush Proof delivers your proof within 24 hours.

Are frames included?

Frames are optional and priced separately based on size.

Do you offer digital files or digital-only orders?

Yes. You can order digital-only or add a high-resolution digital file to any print order.

Do you offer refunds or returns?

All items are custom-made and final sale, but we work with you during the proof stage to ensure satisfaction.

How is the artwork created?

Each portrait is created from your photo and refined through a proof process to capture likeness and detail.

And if you ever have a question, we’re here to help.

At ForeverArtPrints, we don’t just make art —

We help you hold onto moments that matter.